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As your company grows, your customers come to expect more – more services, better products, and a higher level of customer service. So, how do you keep up with customer demands while continuing to grow as a company and drive profit?
It's important to keep your vendors happy to ensure a long and fruitful business relationship. By establishing long-term relationships with your vendors, you can expect faster turnaround times and more support when you’re in a pinch. You award loyal customers – so do your vendors.
It’s a lot easier to keep your current customers happy and loyal than finding new ones. Distributing a short customer satisfaction survey is a great way to find out what your company is doing right and identifying opportunities to provide even better service to your customers.
Never be over or understocked. The right Inventory management system will provide visibility into supplier activity and customer orders to predict trends, behaviors and achieve fulfillment rates.
Enable your employees to increase productivity with accurate, real-time reports and make faster, more informed decisions.
A small business accounting application like QuickBooks will not be able to handle your basic operational needs as order volumes and employee numbers increase. Spreadsheets will become dangerous workarounds that waste time and lead to expensive mistakes.
The larger your company is, the less time your employees should be spending on day-to-day administrative tasks. If you can optimize the way you run your business with technology, then you should, whether that means automating routine tasks, integrating your mission-critical business applications, etc. Trust in technology to handle the menial workload so you can concentrate on better running your business.
Make sure your employees are communicating across departments to ensure maximum productivity. Ensure every department is seeing consistent company data. If possible, you want to ensure that you have a fully integrated system to reduce potential errors from manual and duplicate data entry.
The best way to improve is to reevaluate what you have done and look for ways to course correct. Give your business an edge with deep analysis and meaningful reports that provide insight into your company's performance.
For fast-growing businesses, the time to shift from small business accounting software to an enterprise resource planning (ERP) solution may already be upon you. But how do you know for sure and where do you begin sorting through your options?
These are challenging and often complicated questions to answer, and in most cases, the available resources online don’t clarify anything. For that reason, we consolidated all our early stage ERP resources in one place.
Access the Beginner's Guide to ERP below!
