How Mobile POS Can Build Customer Engagement 

Using a mobile point of sale (POS) system has become a necessity on the retail playground. Not only will a mobile system improve the efficiency of your staff, but it can enhance your customer engagement too.

The Benefits for Your Customers

There are a multitude of benefits to using a mobile POS system in your store.

These include:

• Getting customers through check-out quickly and efficiently.
• Turning cashiers into sales consultants who can help customers with their decision making.
• Looking up inventory and pricing without having to leave the customer’s side.

Being able to check out customers quickly is a key feature of mobile point of sale. You can bust those long lines by completing transactions right in the aisle, greatly improving your customer’s experience and engagement with your store and keep them coming back.

Adding a mobile POS system to your retail business allows your sales staff to effortlessly access store information. They can use special orders to sell items that currently aren’t in stock and can quickly checkout customers.

But Wait – There’s More

Mobile units give employees the opportunity to become dedicated advisors to your customers. Staff can access your shopper’s purchase history and preferences so that they can tailor offers. All of this makes for a more personalized experience as customers enjoy tailored recommendations, reviews, ratings and even product comparisons.

By offering your customers these kinds of options, you will be better able to understand how they engage and what motivates them to purchase. Put it all together and you will be generating customer loyalty thanks to great service.

Take Your Business to the Next Level

By using a mobile point of sale unit, you can take your store to the next level.

For more information about Mobile POS and how it would benefit your retail company, download the SAP Business One for Retail brochure.