July 23, 2026
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Since a serendipitous family trip over 40 years ago, VIETRI has become the largest US importer of handcrafted Italian dinnerware, glassware, flatware, and décor for home and garden.
The company collaborates with family-owned Italian factories and artisans to create its vibrant collections. Nothing is mass-manufactured; each unique piece is painstakingly painted, glazed, and finished by hand.
With the tagline “Irresistibly Italian,” VIETRI’s pieces remind us to savor each other’s company and hold sacred the time spent gathered around a table.
Behind the scenes, the company has built a solid technology foundation to support its growing wholesale and eCommerce business.
By extending the value of SAP Business One, VIETRI has empowered its sales team with insights to serve customers more effectively.
VIETRI's sales representatives rely on timely information to support retailers, manage customer relationships, and identify new opportunities.
As contract-based users, they don’t require full SAP Business One licenses, but they need easy access to data.
The company wanted a simple way to deliver real-time reports, dashboards, and customer information without increasing software licensing costs or placing additional demands on internal staff.
VIETRI implemented Saltbox Experience Platform (SXP) Employee Edition, Vision33's exclusive browser-based portal that integrates directly with SAP Business One.
SXP provides secure, role-based access to ERP data through an intuitive interface accessible from any device.
VIETRI has trusted SAP Premier Partner Vision33 for years to support and extend its SAP Business One environment.
Beyond ongoing support, Vision33's exclusive Saltbox Integration Platform powers critical integrations between Shopify and SAP Business One, automating critical processes.
“We heavily use Saltbox and love the product to pieces,” says Jody Davis, VIETRI’s vice president of customer service and technology.
That long-term partnership gave VIETRI the confidence to expand its technology investment with SXP, knowing it would integrate seamlessly with SAP Business One and continue delivering business value.
With SXP, VIETRI’s sales team can quickly view sales performance, customer activity, inventory, order status, promotions, accounting information, and much more—all from customized dashboards designed for their needs. Because new reports can be created and deployed quickly, the platform continues to evolve alongside the business.
“Without SXP Employee Edition, we’d have to hire a ton more people to somehow get the reports to the salespeople,” Jody says. “We’re fully using SXP to present each salesperson’s business.”
SXP has lowered licensing and training costs while providing a scalable platform for additional dashboards, KPIs, and visual reporting.
Most importantly, the sales team has the information it needs to make better decisions, respond to customers faster, and drive continued growth.
Read the success story below to learn more about VIETRI, SAP Business One, Saltbox, SXP, and partnering with Vision33 to maximize your ERP solution’s value.
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