You’ve decided to invest in your growing business’s future with a cloud enterprise resource planning (ERP) solution. This will be an exciting business transformation project that touches every department and employee.
There are two ingredients for a successful cloud ERP implementation. The first is the solution itself. The second—and more important—is your partner. Why? Because the best cloud ERP solution is only as good as the value-added reseller (VAR) who implements it, customizes it for your needs, provides long-term support, and helps you maximize the solution’s value.
When evaluating cloud ERP partners, do your homework. Scrutinize each consultant’s track record, stability, certifications, awards, and customer testimonials. Read the eBooks and whitepapers and watch the videos on their websites.
Here are five things to look for in a cloud ERP partner.
Experienced, Certified Consultants
Your cloud ERP partner minimizes risk, prevents costly business interruptions, and maximizes the solution’s effect on your business. The partner’s trained, certified consultants should specialize in project management, change management, system configuration, data migration, user training, and post-implementation support.
Look for a dedicated project manager who will keep everyone on the same page and the project on schedule, on budget, and within scope.
Industry-Specific Experience
A consultant can know a cloud ERP solution inside and out—but that doesn’t mean they understand or have experience with the nuances of your industry.
Look for a partner who understands your processes and has demonstrated experience with businesses like yours.
Effective Communication
Avoid a partner whose approach is, “This is how the software works, and this is what you need to do with it.”
Communication about your cloud ERP project isn’t a one-way street. In addition to taking a deep dive into how your business operates, your chosen partner should listen to you, address your concerns, and answer your questions.
Innovative Offerings
You’ll likely need to integrate your new cloud ERP solution with other mission-critical applications. Look for a partner who knows all the systems you use, add-on solutions you may need, and how to seamlessly connect everything with an integration platform.
In addition to integration, does the partner offer exclusive technologies like portals that provide self-service convenience for your employees and customers?
Bottom line: Ensure your partner has the expertise to help you get the most functionality and value from your cloud ERP solution.
Comprehensive Support
Your relationship with your partner shouldn’t end after implementation—that’s merely the beginning of your journey into discovering everything that’s possible with cloud ERP. You need a partner with a comprehensive support program that includes things like a dedicated support team with a local presence, optional 24/7 support, an online resource center, and regular customer webinars. The right support is a game-changer for cloud ERP users and empowers them to use the solution confidently.
Learn More
Vision33’s unmatched experience, expert team, and proven approach eliminate risk from your decision to move forward with a powerful cloud ERP solution.
We’re a trusted, multi-award-winning SAP partner—and we know SAP cloud ERP solutions inside and out. As an SAP value-added reseller for over 20 years, our proven, formalized methodology ensures a smooth transition.
Vision33 works hand-in-hand with companies in several industries to understand their requirements, implement cloud ERP, and provide ongoing training. Our global team of certified consultants supports customers well beyond go-live with dedicated service excellence, customer success, and TOTAL Care departments.
Explore SAP’s flagship cloud ERP solutions below. Then, contact us to understand why the right partner makes all the difference when it comes to cloud ERP.
