Within six months, processes involving iDocuments became 20% more efficient, six years of problems were resolved, and support calls fell to one per month.
Based in London, Amber Infrastructure is a specialist infrastructure fund manager that invests in infrastructure sectors of the future, including transport, energy, and social accommodation/urban regeneration to support changing demographics. The company is at the forefront of the low-carbon economy, specializing in low-carbon energy generation, energy efficiency, and infrastructure for effective energy storage and transmission.
Amber Infrastructure experienced rapid growth its legacy solution, SunSystems, couldn’t support. The company needed to automate complex financial processes to make staff more efficient and productive, and management wanted its technology to align with its growth.
Amber Infrastructure chose iDocuments, a browser-based solution that easily integrates with enterprise resource planning (ERP) solutions and eliminates manual tasks. iDocuments simplifies, streamlines, and automates Amber Infrastructure’s purchase invoices, sales invoices, and expenses via the web and a mobile application.
After using iDocuments for six months, Amber Infrastructure’s time-to-resolution shrank by 10 times, processes involving iDocuments became 20% more efficient, six years of problems were resolved, and support calls fell from 20 per week to one per month.
In addition, the company’s auditors trust the processes and data flowing into and out of iDocuments, so the annual auditing period is a breeze.
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