For small to midsized businesses that use an ERP solution such as SAP Business One, the adoption of customer self-service software is often difficult
Matthew Melay
Verified writer

When combined with an ERP system like SAP Business One, a Web-based self-service tool, like zedSuite’s Customer Portal empowers your clients with secure 24/7 access to the data they need, and delivers a personalized experience. This enables your company to offer customer service outside of normal operating hours providing complete order management so that your customers can check their account statements, order history, or service call status wherever and whenever they need.
By extending your reach through a solution like zedSuite Customer Portal for SAP Business One, you are able to service your growing number of customers; ensuring that their needs are met so that when you do communicate with them, you can focus on building meaningful relationships instead of spending time on up keep with your customer accounts.
Watch the latest zedSuite video to see how combining your ERP solution with a Web-based self-service tool can help you save your accounting and support people valuable time, while empowering your customers with the convenience of self-service.