Many fast-growth companies that partner with Vision33 for professional IT services start with an off-the-shelf accounting software package like QuickBooks. QuickBooks requires manual import and export with your eCommerce software, and as you grow, this lack of automated integration is likely giving you grief. Manually entering data between systems is inefficient, error-prone, and leaves you with duplicate data that offers more than one version of the truth. That’s why many online retailers turn to enterprise resource planning (ERP) solutions.
ERP is a versatile category of business management software that gathers all your business's essential functions in one place. And while no ERP can do everything for every business, the core ERP system you integrate with your eCommerce software should have specific attributes to support your continued growth.
1. Support Connectivity of the eCommerce ERP Solution
When pursuing eCommerce integration with ERP flexibility is crucial. Look at the ecosystem of supported applications of ERP solutions; the best will integrate with the most common eCommerce solutions. ERPs that sync with common eCommerce solutions are also more likely to integrate with other existing applications.
2. Data Synchronization Between eCommerce and ERP
Customer records from eCommerce software are rarely detailed enough for effective customer relationship management. Chose a solution that stores critical customer account data in one place by synchronizing contacts stored in Microsoft Outlook.
3. Streamline Manual Data Entry Processes
A strong eCommerce ERP integration solution will move data between your eCommerce solution and ERP with no manual data entry.
4. A Singular View of Data and Reporting
With a robust solution, you can pull data from multiple locations into a single view by accessing data from multiple sources, creating new reports, and customizing existing reports in many layouts with minimal IT overhead.
5. Customer Relationship Management
Acquiring new customers is necessary for success – but maximizing customer relationships is just as crucial. A good eCommerce ERP solution offers tools to efficiently manage the sales process and customer lifecycle, from initial contact to final sale, after-sales service, and support. Its integrated functionality provides a complete view of prospects and customers so you can understand and meet their needs. You’ll turn prospects into customers, increase sales and profitability, and improve customer satisfaction.
Learn More About Vision33’s eCommerce ERP Integration Solution
Adopting the best ERP solution to seamlessly integrate with your eCommerce platform will keep your business running smoothly while you grow. Learn more about Vision33’s ERP and integration solution that works with any eCommerce platform – including yours.